What are Starter’s pilot usage limits?
10 document uploads, 20 AI analyses (including AI report drafts), and 5 sponsor report generations per UTC calendar month. No rollover. The free trial includes these allowances once for its full 30 days.
Frequently Asked Questions
What your grant team needs to know.
Straight answers about the free trial, organization licenses, included onboarding, compliance workflows and CRM integration.
FAQ
Clear answers before you start.
GrantVault AI connects post-award grant operations with financial oversight, compliance monitoring, reviewed organization data and audit readiness. AI-assisted work remains under human review.
GrantVault AI helps grant-funded teams manage requirements, evidence, financial oversight, subrecipient monitoring, regulatory controls, reporting and audit readiness in one AWS-hosted workspace, with human review of AI-assisted information.
It is designed for nonprofits, local government programs, education teams, community organizations, and federal subrecipients managing grant reporting obligations.
Start a 30-day Starter trial using one active award and one named user. No credit card is required and the trial does not automatically convert to a paid license. We help you evaluate fit, confirm the applicable capabilities and choose an organization license when you are ready.
No. GrantVault AI focuses on compliance documentation, evidence review, reporting, and audit preparation. It may complement existing grant management systems.
No. AI-assisted outputs require human review and should not replace legal, audit, financial, or compliance review.
AI assists with document extraction, report drafting, source-grounded financial review and Grant Advisor questions. Users review suggestions and approve the information used in grant, financial and compliance workflows.
Users review and approve extracted data and generated report drafts before they are used downstream or included in audit packages.
Cognito, API Gateway, Lambda, DynamoDB, S3, Textract, Bedrock, CloudWatch, AWS Budgets, and Terraform for infrastructure management.
Document-processing and AI-usage allowances are defined in the applicable organization license and order form. We explain those allowances and any separately agreed services before you choose a paid license.
Your organization decides whether to purchase a license. Starter is $249/month ($2,988 over 12 months) for one active grant and one named user; Foundation is $499/month, Growth is $999/month and Professional is $1,799/month, each on a 12-month term payable monthly. Starter includes one 30-minute onboarding session; standard onboarding is included in Foundation, Growth and Professional with no separate standard onboarding fee. Enterprise is priced by quote. There is no automatic paid conversion.
Subscription & partner questions
Commercial FAQs
What support does Starter include?
One 30-minute onboarding session. Email support Monday–Friday, 9 a.m.–5 p.m. Eastern, with a two-business-day initial-response target.
When should we move beyond Starter?
Need a second active grant or another named user? Foundation offers up to 2 active grants and 5 named users for $499/month. Contact HITC to review an upgrade before adding capacity.
Starter excludes CRM integrations, subrecipient monitoring, advanced financial and regulatory controls, continuous monitoring, SSO, custom reporting, data migration, and priority support. Additional services require a separately agreed scope.
How do we select Starter or renew?
Eligible trial organizations can open Settings → Billing and choose Starter when they fit the one-grant, one-user limit. Existing paid customers should contact HITC for a plan review. Paid licenses have a 12-month commitment, payable monthly. For newly accepted licenses, billing stops after 12 monthly payments and renewal requires fresh acceptance. Existing licenses retain their agreed terms.
What are the license terms and prices?
Starter is $249/month ($2,988 over 12 months) for one active grant and one named user; Foundation is $499/month, Growth is $999/month, and Professional is $1,799/month. Each is a 12-month organization license, payable monthly. Starter includes one 30-minute onboarding session; Foundation, Growth and Professional include standard onboarding. Enterprise is priced by quote. Your 30-day free trial requires no credit card and does not automatically convert to a paid license.
Is onboarding included in the organization license?
Starter includes one 30-minute onboarding session. Standard onboarding is included in Foundation, Growth, and Professional organization licenses, with no separate standard onboarding fee. Enterprise onboarding and implementation scope are confirmed by quote. Custom services are separately scoped.
How are CRM connectors and custom services scoped?
The Integration Hub provides review-oriented HubSpot Company and Salesforce Account import workflows. Connector access and advanced capabilities depend on your organization license and agreed scope. Custom integration work, data migration, SSO, custom reporting, extra training, dedicated environments and premium support are separately scoped.
Can consultants and partners sell GrantVault AI?
Yes. HITC supports referral, co-sell, reseller, onboarding, and professional-services relationships under written agreements.
How are AI outputs handled?
GrantVault AI is AI-assisted and human-reviewed. The customer remains responsible for final grant, compliance, financial, legal, and audit decisions.