Frequently Asked Questions

What GrantVault AI customers need to know.

Straight answers about AI, human review, security posture, subscriptions, and the 14-day free trial.

FAQ

Clear answers for trial and customer conversations.

GrantVault AI is designed around transparency: a 14-day free trial, human-reviewed AI, and AWS-native security patterns.

GrantVault AI is an AWS-native platform that helps grant-funded organizations manage compliance documentation, reporting, and audit readiness with AI-assisted extraction and report drafting.

It is designed for nonprofits, local government programs, education teams, community organizations, and federal subrecipients managing grant reporting obligations.

GrantVault AI is in production with a 14-day free trial and live subscription checkout. The customer experience now includes award-first intake, guided Home navigation, reviewed AI suggestions, reporting, and audit-readiness workflows.

No. GrantVault AI focuses on compliance documentation, evidence review, reporting, and audit preparation. It may complement existing grant management systems.

No. AI-assisted outputs require human review and should not replace legal, audit, financial, or compliance review.

AI reads award and supporting documents to propose grant details and individual Grant Requirements, and it can assist with report drafting from reviewed information. Users review and approve suggestions before they become official or are used downstream.

Users review and approve proposed grant details, Grant Requirements, and generated report drafts before they become official or are used downstream.

Cognito, API Gateway, Lambda, DynamoDB, S3, Textract, Bedrock, CloudWatch, AWS Budgets, and Terraform for infrastructure management.

Yes. These services have underlying AWS cost; GrantVault AI manages customer usage through the commercial plan model, bounded workflows, and operational monitoring.

Your workspace and grant data remain in place. If you subscribe, you continue in the same GrantVault workspace under the selected paid plan; monthly plans are month-to-month and annual plans are prepaid for 12 months with 5% savings.

Subscription & partner questions

Commercial FAQs

Are monthly plans a 12-month commitment?

No. Monthly plans are month-to-month. Annual plans are prepaid for 12 months and carry a 12-month commitment with 5% prepay savings.

Is onboarding included in the monthly subscription?

No. Standard Foundation and Growth onboarding starts at $1,500. Professional and Enterprise onboarding is priced for the implementation scope.

Are migration, integrations, or custom training included?

No. Data migration, SSO, integrations, custom reporting, extra training, dedicated environments, and premium support require a separate scope.

Can consultants and partners sell GrantVault AI?

Yes. HITC supports referral, co-sell, reseller, onboarding, and professional-services relationships under written agreements.

How are AI outputs handled?

GrantVault AI is AI-assisted and human-reviewed. The customer remains responsible for final grant, compliance, financial, legal, and audit decisions.